About

We recognize the importance of empowering individuals and their families to have a voice, understand their options and direct decisions related to their supports and life. This starts with strengthening self- advocacy skills to ensure individual support plans reflect individual interests and are developed through a meaningful person-directed planning process.

We are committed to ensuring staff feel valued and understand the purpose of their work. This includes staff understanding the important position they play, having the skillsets needed to provide person-directed supports and are accountable to helping individuals have valued experiences. Staff will recognize and respect the role of diverse relationships in a person’s life and value the role of families. All of this is done in an equitable, diverse and and inclusive work nenvironment.

We continue to streamline operational processes to ensure the best use of time and resources, which is essential to maximizing the quality of supports provided to individuals, families and staff. This includes creating cohesive teams around the individual, minimizing paperwork and streamlining the orientation process.

We recognize the need to be responsive to individuals and families who don’t currently receive support while not reducing the quality of services we offer. We are committed to working with our community, responding to their needs through creativity, flexibility and innovation.